We handle ordinary, non-regulated, non-hazardous consumer goods. We are not able to support food, supplements, pharmaceuticals, alcohol, cannabis, hazardous materials, or refrigerated goods at launch.

Yes. Shopify orders can flow into our fulfillment workflow, with order and inventory information connected to reduce manual re-entry. We’ll review your store setup and requirements during the fit conversation.

Services include receiving, storage, inventory management, pick and pack, shipping handoff, returns processing, light kitting, and special projects. We’ll confirm which services fit your products and operating needs before getting started.

Eligible orders may qualify for same-day fulfillment based on the terms in your service agreement, operational capacity, and carrier cutoff times. Same-day processing is not a guarantee of same-day delivery; we’ll clarify the applicable order and carrier cutoffs during onboarding.

We’re initially focused on ecommerce brands doing roughly 100 or more orders per month, with room to grow. Share your current volume and plans with us and we can discuss whether the fit makes sense.

We provide a quote based on factors such as monthly order volume, storage footprint, packaging, receiving complexity, and returns. Share your requirements for a tailored review; final rates and included services are confirmed in your quote and service agreement.

We can review your carrier setup during the fit conversation. Tell us which carriers and account arrangements you use, and we’ll discuss what can be supported for your workflow.

Returns can be received and inspected, then restocked or otherwise dispositioned according to the process agreed for your account. We’ll discuss product-specific requirements and available options before launch.

Start by sharing your order volume, product categories, SKU count, and fulfillment needs through the contact form. We’ll review fit and discuss the store connection, inventory intake, and service details before any inventory is sent.

Octave Logistics serves brands from Northern California. We don’t publish a facility address here; operating-location details can be discussed during a fit review and are subject to the final operating arrangement.

Facility visits can be coordinated once the operating location and client agreement allow it.